We get notes from customers telling us they appreciate the service we provide.  Here is one that, when we opened the email, made our week! Thanks Randy! Robert of Automotive Autobahn: You left me a message on my cell phone about 2 weeks ago following up on a brief visit I made to your shop.  You checked out my 02 Honda Odyssey to ensure that another shop could hook up their equipment for the state inspection.  You got me right in and recommended a place nearby to get that done. That was great.  Turns out that the next day I was in a "town hall" meeting where I work and they talked about one thing that customers want from businesses is a follow-up.  It shows the customer that you … [Read more...]